Properties and Portfolios

The definition of your property units is a key part of the information that the system manages for you.

The system allows you to define a structure or hierarchy of properties and their units. So, for example, if you have a house which is simply rented wholesale to a single tenant then it would be defined as a standalone property. However, if you had a property which consisted of 3 flats then you could describe it as a top-level property which contained 3 property units (one for each flat). In addition, you can also record portfolios which group properties or even other portfolios. Defining the structure of portfolios and properties in this way allows the system to provide summaries and functions for a portfolio of properties, individual properties which consist of multiple units or individual flats if you so wish.

Property Unit Record

Each property unit has a main record which describes the key attributes of the property. The main attributes are displayed on the Property Details tab:

Attribute Description
Address Clearly, the address of a property is a key attribute that must be described to the system. In particular, it's important to specify a valid postcode as it is used for a number of other useful functions, such as displaying the property on the map, helping you find a valuation, etc.
Display As The display label for the property unit used in other parts of the system. The value must be unique for all your property units.

When you create a new property unit record, the Display As value will default to the first two lines of the address. See the tips below on different ways of recording the Display As value to make it easier to find property units in the application.

Type of Property The type of property, e.g. House, Flat, etc.
Furnishing
The default level of furnishing supplied with the property unit. This can be overridden for individual adverts or tenancies.
Can be rented? Whether or not the property unit can be rented. If this is not checked then it will not be possible to create new tenancies against this particular property unit, though it will be possible to create tenancies against sub-units if they are marked as rentable.
Part of Property Unit The containing portfolio or property unit, if any. If, for example, the property unit was a flat then you may want to assign the house property unit as the containing one.
Picture
A picture of your property. Use the links below the picture to choose or upload an image file to use as the picture of your property unit.

The Additional Details tab is used to record a number of areas of detail for the property unit. This part of the dialog displays a number of additional sub-tabs for each individual area of detail:

The Management sub-tab is used to specify details of who owns or who manages the property:

Attribute Description
Agent The management agent for the property unit. Choose this from your list of suppliers, or, alternatively, click on the icon to record a new agent.
Fee

The percentage fee that the management agent charges on rent income.

Landlord
The owner of the property unit. Choose this from your list of landlords, or, alternatively, click on the icon to record a new landlord.

The management information recorded against the property unit applies not only against the directly assigned property unit but also to all sub-units, though it can be overridden for a sub-unit if necessary. Conversely, the section at the bottom of the Management tab shows the effective management information for the current property unit.

The details specified on the Management tab are used as defaults for management fees when recording rent income. See the Income and Expenditure help for further details.

The Purchase Details sub-tab is used to record information about the purchase of the property unit:

Attribute Description
Purchase Date
The date the property was purchased.
Purchase Price

The amount paid for the property.

Floor Area The total floor area of the property unit.
Price for each unit of floor area By default, this is automatically calculated as the purchase price divided by the floor area. However, the value can also be explicitly provided if desired.
Number of Owners
The number of individuals who own a share of the property.
Ownership Share
The share of the property owned by yourself.
Solicitor
The solicitor used when purchasing the property. Choose this from your list of suppliers, or, alternatively, click on the icon to create a new supplier record to use as the solicitor.

The Construction/Layout sub-tab is used to record the following information about the property unit:

Attribute Description
Year of Construction The year the property was constructed.
No of Floors The number of floors the property unit contains.
No of Bedrooms The number of bedrooms the property unit contains.
No of Garage Parking Spaces The number of parking spaces within a garage available to the property unit.
No of Outside Parking Spaces The number of outside parking spaces available to the property unit.
No of Smoke/Heat Detectors The number of smoke or heat detectors in the property unit.
Security Alarm? Whether or not the property unit is protected by a security alarm.

The Marketing sub-tab is used to record default information to use when advertising the property unit.

Attribute Description
Advert Description The default description to use for new adverts.
Bills Payable The bills that are payable by tenants of the property unit.
Occupants The number of occupants that would normally rent the property unit.

The Display Settings sub-tab is used to specify how the property unit is displayed within SmartPropertyManager.

Attribute Description
Display on chart?Whether or not the value history for the property unit should be displayed within the Portfolio Value Chart on the Properties page.
Display on map?Whether or not the property unit should be displayed within the map on the Properties page.
Address for map
An alternative address to use when displaying the property unit on the map. By default this is the address from the Property Details tab.

The Value History tab is used to record the value of the property at different points in time.

The Image Gallery tab provides a convenient way to view the images that have been attached to the property unit. The images are displayed as a grid of thumbnails. If you click on a thumbnail, the image is shown in more detail.

Tips:

  • When you create a new property unit record, the Display As value will default to the first two lines of the address. However, many of our customers use abbreviated codes for the Display As setting in order to make it easier to find related property units, e.g. consider the address '30 Manor Road' which contains 3 flats. This could be set up as:
    • 30MR-1, 30MR-2, 30MR-3
    • 30.1, 30.2, 30.3

Property Unit Management Items

As well as the main property unit details, you can record and track a number of different types of management item against each property unit:

  • Insurance Policies
  • Inspections
  • Scheduled Maintenance Items

When you edit a property unit the additional tabs for the management items will become enabled. For each management item you can record the following details:

Attribute Description
Type The type of insurance policy (e.g. Buildings, Contents, etc.) or inspection (e.g. Gas Safety, Energy Performance, etc.)
Supplier The supplier
Reference The supplier's reference. For an insurance policy this would be the policy number. For a Gas Safety inspection this would be the certificate number.
Valid From
Valid To
The date range for which the policy/certificate is valid.
Remind me before expiry? Whether or not to automatically remind you when the item needs renewing. This will default to on for any items which expire in the future.
Display Name A name to use for display purposes only.
Notes Any additional notes you wish to record against the item.

Automatic Reminders

When a management item has been marked as requiring a reminder on expiry, the system will track the item and will automatically create a task for you a month before the expiry date. For Premium or Enterprise Edition users, the generated task will be assigned to the primary user for the company.

Attachments

The Attachments link at the top of the dialog displays the file attachments that are stored against the property unit. For further details see the attachments help topic.

Portfolio Record

A portfolio is a special kind of property unit and has the following attributes:

Attribute Description
Display As The display label for the property unit used in other parts of the system. The value must be unique for all your property units.

When you create a new property unit record, the Display As value will default to the first two lines of the address. However, you can use an alternative convention if you so wish. For example: Flat 2 at 30 Manor Road, could be displayed as 'Flat 2, 30 Manor Road', or alternatively, a shorter convention to follow may be '30MR-2'.

Part of Portfolio The containing portfolio, if any. Portfolios can either be top-level or nested within other portfolios.

The Management sub-tab is used to specify details of who owns or who manages the portfolio:

Attribute Description
Agent The management agent for the portfolio. Choose this from your list of suppliers, or, alternatively, click on the icon to record a new agent.
Fee

The percentage fee that the management agent charges on rent income.

Landlord
The owner of the portfolio. Choose this from your list of landlords, or, alternatively, click on the icon to record a new landlord.

The management information recorded against the portfolio applies not only against the directly assigned property unit but also to all sub-units, though it can be overridden for a sub-unit if necessary. Conversely, the section at the bottom of the Management tab shows the effective management information for the current portfolio.

The details specified on the Management tab are used as defaults for management fees when recording rent income. See the Income and Expenditure help for further details.

Invoice Settings

The Invoice Settings tab allows you to manage the default settings of invoices tenancies under this portfolio:

Attribute Description
Payment Terms
A text box where you can define the default payment terms for invoices.
Currency
The default currency to use for invoices.
Days Due
The default number of days before invoices are due. If no value is specified, the system defaults to 14 days.

The default settings defined for a portfolio will override the settings defined for your overall business through the Business Setup dialog.

Properties Page

The Properties page shows details of all the property units that you have defined and also allows you to edit or delete them. The page can be accessed using the Properties link in the top menu bar.

At the top of the page is a tree view showing your property units. Below the tree view is a map showing the geographical locations of your property units. The map can be switched to display a chart showing the historical values of your property units.

Properties Map

The properties map is an integrated Google widget and provides many useful functions. Here are a couple of examples you can try:

To find services near one of your properties:

  • Click on the name of the property within the list to the right of the map. This focuses the map on the property.
  • Type the name of the service you wish to find in the search box at the bottom of the map - for example, type 'dry cleaner', and then click on the Search button to the right of the search box.
  • The map will display the nearest businesses offering the service.

You can easily find directions to your property, which is very useful when, for example, guiding new or prospective tenants to the property:

  • Click on the name of the property within the list to the right of the map. This focuses the map on the property.
  • Click on the link 'Directions: To here' in the pop-up bubble.
  • Specify the place from which you want directions and click on the Get Directions button.
  • A new window will display showing the directions. You can print or email the directions from this window.

Properties Value History Chart

This chart shows the history of your property values over time. You can enter details of your property values through the Value History tab of the property unit dialog. Note that you will need a minimum of 2 years worth of values in order for the chart to display anything meaningful.

Creating a New Property Unit

To create a new property unit record, click on the Properties link at the top of the page and then use the Record New Property Unit link on the left-hand side of the page to register the appropriate details. Alternatively, if you wish to create a main property unit along with a number of sub-units (for example, a house and a set of flats it contains), then use the link Record New Property Unit with Sub-Units.

The dialog for creating a new property unit contains the basic attributes as described in the Property Unit Record section above. Make sure to specify a full and proper address (including a valid postcode) in order for your property units to display correctly within the Properties page map.

Property Accounts

Once a property unit has been defined then you can record tenancies, tenancy income and expenditure against it. You can then view its property accounts, showing summaries of the income recorded against the property and expenditure paid on behalf of the property for each financial period. If the property unit contains other property units then the property account includes details of income and expenditure for them also.

To view a Property Account, find the property in the Property Units section of the home dashboard and click on it. Alternatively, find the property unit in the tree view of the Properties page and click on it.

At the top of the property account are a set of fields which allow you to switch property unit or to switch financial period, thereby showing different property accounts. It's also possible to specify an explicit date range instead of a financial period.

The property account contains the following main sections:

  • Summary: Showing the property details, the financial period details and summary income, expenditure and balance.
  • Rent Income Details: Showing the tenancies for which there have been income at the property for the financial period in question. For each tenancy this section shows the total amount paid during the financial period. Note that a property account is always restricted to a single financial period (or explicit date range). If you wish to see all income records for a tenancy then go to its tenancy balance page.
  • Expenditure Details: Showing the expenditure incurred on the property during the financial period in question.

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